Sr. Director, HR Consulting - Enterprise Services and Tech HR

Capital One
McLean, Virginia
May 06, 2022
May 28, 2022
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Sr. Director, HR Consulting - Enterprise Services and Tech HR

Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one's contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and one of the best companies to work for.

We are seeking a Senior Director, HR Client Consulting to be the go-to person for all things related to people strategy and overall team morale. Work with our HR specialty teams on issues your clients need assistance with, consult on topics such as compensation, associate relations and recruiting. You'll also partner to facilitate special integrations or organizational improvements that happen naturally in changing environments.

Roles and Responsibilities:
  • Lead the delivery and acceptance of core HR processes (i.e., Associate Engagement, Performance Management, Staffing, Leadership Development and Change Management)
  • Coach senior leaders on key areas such as leadership, teamwork, strategy, etc.
  • Design and execute the people strategy aligned with the overall strategy across the business line
  • Provide coaching, guidance and action planning on Diversity and Inclusion
  • Collaborate with HR Partners in support of the overall business organization (Compensation, Training, Recruiting and Communications) to design and deliver on key strategic projects
  • Drive performance management and monitor and analyze key HR performance indicators including attrition and recruiting statistics

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 8 years of client facing experience, consulting experience, or a combination of both

Preferred Qualifications:
  • MBA or Masters Degree
  • Professional Human Resources Certification, Senior Professional Human Resources Certification, or C oaching Certification
  • At least 12 years of client facing experience, consulting experience, or a combination of both
  • At least 10 years of experience in Human Resources or Human Capital Consulting
  • At least 5 years of experience in people management
  • At least 5 years of experience in strategic consulting

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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