Senior Director, Community Finance - Innovation & Analytics

Capital One
Boston, Massachusetts
May 04, 2022
Jun 02, 2022
Full Time
100 Summer (21021), United States of America, Boston, Massachusetts

Senior Director, Community Finance - Innovation & Analytics

External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

We are committed to inclusively designing positive social impact with our associates, customers, and ultimately, the communities we serve. We are focused on innovation and opportunity. On challenging orthodoxies. On disruption and dreaming of a better way -- for the benefit of those we serve.

Community Finance is on a multi-journey to reimagine the way it operates through a more strategic approach to its core work and advocacy efforts, next-generation analytical and reporting capabilities, and innovation that leverages Capital One's scale and influence. This combination of being a well-managed, data-driven organization with core strengths in financing affordable housing is what will help distinguish Community Finance from its peers and deepen our impact.

The Innovation & Analytics (I&A) team will drive innovation, reporting, analytics, and process improvements and will shape the upfront, strategic thinking of new initiatives. This includes framing and analyzing complex problems, assessing current state, designing target state solutions, developing actionable recommendations, and supporting the initial implementation across the organization. The team will generate ideas, insights, and strategic plans that guide decision-making on key initiatives and new products.

The I&A team is looking for a Senior Director to lead teams focused on enablement, financial analysis, market insights, innovation and impact. Specifically, the teams would focus on:
  • Strategy/Market Intelligence - lead strategic planning and market research and surveillance activities to support the up front thinking on the development, products and partnerships. Integrate research, data and stakeholder feedback into analysis and present insights to drive business decisions
  • Financial, Portfolio & Business Analysis - building and managing centralizing reporting capabilities that leverages data to support workflow, deal level analysis and to drive strategy.
  • Impact/Innovation - lead product and program development and collaborate with other stakeholders on design. Develop impact and advocacy strategies with other internal stakeholders.
  • Enablement - leading process, technology and infrastructure transformation to enable the power of Community Finance associates

The leader's responsibilities may include include
  • Working collaboratively to develop business strategies, that will drive growth, profitability, and competitive success and impact in our communities while taking into consideration market & regulatory landscape
  • Developing and implementing new product and pricing strategies
  • Developing and executing analysis plans utilizing internal and external data sources in support of business decision-making and strategy development
  • Develop and execute a comprehensive enablement strategy with particular focus on technology, data, process and infrastructure
  • Work closely with colleagues across Community Finance, EA, CRE & Capital One to drive innovation, impact, profitability, etc
  • Lead market research and surveillance to support strategy development, products and partnerships
  • Integrate research, portfolio data and stakeholder feedback into analysis and present insights to drive business decisions
  • Assist in the development and implementation of data repositories and tools
  • Partner with external partners to facilitate analysis
  • Assist in developing recommendations from the analysis in order to aid senior management decision-making
  • Communicate analysis and its respective business implications

Basic Qualifications:
  • Bachelor's degree
  • At least 10 years of experience in banking, strategy, consulting, business analysis, product management, or a combination

Preferred Qualifications:
  • Bachelor's degree in Business, Marketing, or Engineering
  • 15+ years of specialized experience in management, strategy, or consulting
  • Strong oral and written communication, presentation and influencing skills with a high level of attention to detail.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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