Associate Director of Technology Services

7 days left

Fairfax, VA
Commensurate with education and experience
May 03, 2022
Oct 05, 2022
Full Time
Associate Director of Technology Services George Mason University's Operations and Business Services, invites applicants for Associate Director of Technology Services. The Associate Director of Technology Services serves as the senior person responsible for providing IT services to the University community for electronic door access, CCTV, and card systems on campus. The Associate Director will collaborate with all departments, all staff and visitors, and University assets to develop, implement, and manage the organization's security vision, strategy, and programs.The Associate Director will be responsible for technology within the division of Operations and Business Services and the technical staff within Operations and Business Services. This position will ensure their needs are being met and aid in liaising with central IT to ensure service needs and requests are resolved.The Associate Director will be responsible for the supervision of the Campus Security Card Access staff. This position is responsible for the total operation and security of the card systems, camera systems, as well as any other connected systems.George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.Responsibilities:Provide project oversight for technical and operations projects within the division of Operations and Business Services;Lead operational and technical staff, ensuring high levels of customer service and staff development;Oversee and maintain multiple operating systems (a variety of Linux and Windows) and enterprise systems managed by the division;Create and maintain SQL jobs and reports using data processes and user-customized reports;Develop and manage operations, processes, and staffing for the department(s);Manage and coordinate the University's security program to avoid and/or control losses and apply the processes necessary to provide a secure environment;Develop strategies for threat/vulnerability analyses to determine the probable frequency and severity of natural and man-made disasters and criminal activity on the organization's ability to deliver services;Verify systems by conducting system audits and reviews;Design, develop, implement, and coordinate systems, policies and procedures;Develop ways to enhance integrations with other University systems and streamline processes;Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies;Complete projects by coordinating resources and timetables with user departments and contractors;Develop, manage, or conduct surveys and analyses of, processes and systems to evaluate the current status of systems, procedural security, information systems security, employee awareness, and recovery capabilities.Required Qualifications:Bachelor's degree or equivalent work experience;Demonstrated customer service skills;Demonstrated written and verbal communication skills including technical writing skills and the ability to present to a diverse group of users;Comprehensive understanding of network architecture and client/server technology;Demonstrated problem solving and communication skills;Ability to manage personnel;Ability to work independently in a fast-paced diverse environment;Detail-oriented, with the ability to multitask, problem-solve, and manage competing priorities.Preferred Qualifications:Demonstrated project management skills;Experience with leading and developing diverse teams;Experience with systems planning, security principles, and general software management best practices;Ability to develop system requirements for both new systems and enhancements/additional modules for existing systems.

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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