Call Center Representative
- Employer
- Sparks Group
- Location
- Tysons, VA
- Closing date
- Jun 1, 2022
View more
- Industry
- Other
- Function
- Administrative, Other
- Hours
- Full Time
Job Details
If you have a Customer Service mindset this may be the role for you! Previous experience working in a contact center role is HIGHLY desired.
Estamos contratando agentes de atencion al cliente para apoyar el asociación de pequeñas empresas! Quieres hacer un impacto en tu communidad mientras trabajas desde en casa?
Bilingual customer service agents are encouraged to apply!
Are you looking for a position where you can make a difference and work from home?
Please submit your resume today for consideration!
Responsibilities:
- Answer incoming or making outbound calls
- Review customer accounts and convey status updates to callers
- Assist and monitor chat room questions
- Ensure all callers are responded to
- Document the resolution of each call into the CRM
Qualifications/Background Profile:
- BA degree required
- Must be able to pass a Government mandated background check
- Must have solid broadband for Wifi while working remote
- Knowledge of MSOffice
"This position is available for remote work from the following states: DC, MD, VA, NC, FL, MA, OH, TN, OK, TX, MO"
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Download the Sparks Group Jobs mobile app from Apple App Store or Google Play .
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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
Company
Bringing the Best People and the Best Companies Together Since 1970.
Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.
Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.
- Website
- http://www.sparksgroupinc.com/
- Telephone
- 3012792300
- Location
-
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US
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