Member Services Representative/Teller

Washington, DC
May 16, 2022
May 24, 2022
Accountant, Finance
Full Time
Job Summary/Company:
Sparks Group, partnering with a 60-year old financial institution in Washington, DC, is seeking a Member Services Representative II/Teller for a potential contract to hire opportunity. You will be responsible for a broad range of member service activities for members and staff as well as performing Teller duties as needed.

  • Provide a variety of services for members including receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording mail deposits, selling cashier's checks and traveler's checks in person or via phone, mail or email
  • Perform account maintenance functions such as opening and closing accounts, renewing certificates, and assisting members with the resolution of any issues with credit union products
  • Cross-sell credit union products by answering inquiries, informing members of new services and product promotions, ascertaining members' needs
  • Provide clerical/administrative support to the lending department
  • Perform other duties as assigned
Qualifications/Background Profile:
  • 3+ years of member services experience preferably with a credit union
  • High school diploma or equivalent
  • Bilingual candidates fluent in English and Spanish are preferred
  • Knowledge of credit union products and services
  • Exceptional verbal and written communication and skills
  • Excellent analytical and problem-solving skills
  • High-level attention to detail and accuracy is a must


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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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