Principal Associate, Program Manager- Brand DIB and People Programming

Capital One
Richmond, Virginia
Apr 28, 2022
May 27, 2022
Full Time
Locations: VA - Richmond, United States of America, Richmond, Virginia

Principal Associate, Program Manager- Brand DIB and People Programming

The Brand department works to make Capital One's products, services, and enterprise brand Easy to Remember and Easy to Choose for our consumers. We do this with best in class evidence-based marketing strategy, research, executions, and creative. What keeps us at the top of our craft? The people.

The Brand DIB (Diversity, Inclusion & Belonging) and People team, takes care of the talented people that desperately want to know "What's in your wallet?" We manage associate development and training, leadership excellence, strategic recruiting, and consistent performance and talent management all with a focus on equity, psychological safety, and striving to just be good humans.

What you'll do

Provide program management support for Brand's People efforts to include:
  • Lead the execution of Performance and Talent Management programs across the department
    • Prepare managers and leaders for all PM and Talent activities
    • Provide training and tools for all Brand associates and people leaders
    • Work with Brand Communications on the annual Performance and Talent Management communication plans
    • Coordinate all talent and calibration activities
    • Manage People Data and insights
    • Create Quarterly Dashboards for executive teams
    • Partner with HR to analyze and understand talent insights to inform department programming
    • Develop All Associate Survey reports
    • Assist in research and development of recruiting programming and processes
    • Manage DIB & People Budget investments

Who you are

  • Your curiosity is endless. There's always something else to learn.
  • You're flexible and not afraid of change-in fact you welcome the challenge.
  • You share your point of view, but seek out what might be missing and listen.
  • You have big ideas and know the best ones are driven by proof, persistence and patience.
  • You're a storyteller. You simplify the complex and compel your audience to act.
  • You know how to enjoy yourself. While fun isn't mandatory, it certainly seems to follow you.
  • You care-about the work, your team and the customers you serve.

Basic Qualifications
  • At least 2 years of experience with Project Management, Process Management, Program Support, People Programming, Recruiting, or Diversity, Equity, and Inclusion programming.

Preferred Qualifications
  • Bachelor's Degree or Military Experience
  • Proficient in G-Suite products, specifically Sheets and Slides
  • At least one year of experience in Human Resources, Marketing, Learning and Development, Recruiting or Performance & Talent Management
  • Experience with people data analytics

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).