Operations Branch Manager (park Management Specialist Ii)

Job Announcement

Fairfax County is a dynamic community with 1.1 million residents, an award-winning park system, a top-notch school system, safe neighborhoods, and a highly diverse population. At the heart of the community is the nationally recognized leader in park systems, the Fairfax County Park Authority. A large and complex park system encompassing over 24,000 acres of parkland, 427 parks and an estimated 18 million park users per year.

The Park Authority is seeking an experienced manager who is innovative, a strong leader, collaborative, and a problem-solver. This position is responsible for the oversight of operations for multiple Rec center sites, county-wide fitness or aquatic facility operations, and specialty parks (e.g., batting cages, spray parks, etc.). The person in this position will work closely with the Area Site Operations Manager that oversees other Rec Centers as well as County-wide fitness or aquatics facility operations. This requires a person who will be able to work collaboratively with field and management staff to ensure facilities are properly operated and maintained and that customer service is at the forefront of site staff's responsibilities. The development and implementation of the branch's operational and business plans will be handled by this staff member in conjunction with the other Area Site Operations Manager. Other major responsibilities include long-range planning, operational objectives, budget and revenue goals, development of facility standards (e.g., custodial maintenance), safety, membership management and sales, and tracking operational effectiveness. This position will work closely with the Park Operations and Planning and Development Positions on capital projects and overall facility maintenance. The ideal candidate would have a strong working knowledge and experience with oversight of large recreational facilities in multiple locations. It will be expected that this position will be serve as a member of the Park Services Division Management team working closely with programming, rentals, and centralized customer services teams to deliver services. This position oversees a large workforce of both merit and seasonal staff. Therefore, an experienced leader who can oversee, train, and support a high functioning staff in all of the assigned areas will be essential for the position. The Park Authority fosters a supportive and inclusive work environment that celebrates diversity in backgrounds and beliefs that strengthen innovative practices essential to achieving our vision of inspiring a passion for parks, healthy lifestyles, and stewardship by providing a sustainable, dynamic, and inclusive park system to support the thriving Fairfax County community.

The Fairfax County Park Authority will provide a virtual realistic job preview on Thursday, May 12th, 2022, 10:00 AM - 11:30 AM. Interested candidates may join the following Microsoft TEAMS link to participate in learning more about the position.

To access, please click the TEAMS link below on Thursday, May 12, 2022 at 10:00 AM to attend.

Realistic Job Preview:
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+1 571-429-5982,,532816268# United States, Arlington
Phone Conference ID: 532 816 268#
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Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

• Plans and directs the operations and activities of a number of sites which offer a wide variety of activities and programs;
• Develops long-range goals and strategic plans;
• Prepares annual operating objectives and monitors progress toward these objectives;
• Analyzes prior years’ expenditures and revenues and compiles, reviews and submits the operating budget;
• Reviews and prioritizes capital improvement budgets and estimates the costs of new and/or renovated facilities;
• Serves as a member of the division senior management team which includes participating in the formulation of policy and advising on decision-making at the division level;
• Develops management indicators for budget development and evaluation of organizational performance;
• Analyzes programs’ use patterns and performance compared to goals, reports the results and recommends improvements;
• Identifies operational deficiencies and projects operational requirements for new and expanded facilities;
• Reviews and approves policies and procedures and implements or recommends changes as appropriate;
• Evaluates suggestions for new programs and for improvements to existing programs;
• Supervises and counsels subordinate personnel and provides for training and career
• development;
• Establishes performance standards and evaluates the performance of subordinate personnel.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of the principles and practices of park and recreation management;
• Knowledge of the principles and methods of organization and management;
• Knowledge of the principles and practices of public administration;
• Ability to plan and coordinate the work of subordinate personnel;
• Ability to supervise, evaluate and counsel employees;
• Ability to analyze programs and evaluate their performance against established objectives;
• Ability to prepare clear, concise financial and administrative reports;
• Ability to evaluate, refine and consolidate budget requests;
• Ability to use a personal computer, applicable software and peripheral equipment;
• Ability to work effectively in a group of both peers and subordinates;
• Ability to keep abreast of developments in the field;
• Ability to establish and maintain effective working relationships with employees and the public.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from an accredited four-year college or university with a degree in recreation and park management or other closely related field;
Plus five years of progressively responsible experience in park-related work, including responsible administrative/managerial experience, preferably in the applicable functional area.

CERTIFICATES AND LICENSES REQUIRED:

• Valid driver's license.

NECESSARY SPECIAL REQUIREMENTS:
All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

The appointee to this position will be required to complete a criminal background check, child protective services registry check, and driver's record check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:
Experience with managing multiple, large recreational facilities Experience managing large revenue budgets/facilities Experience with creating site and facility operating plans to include customer service, marketing, member management, pass sale strategies, custodial maintenance, and operational standard review/development.

PHYSICAL REQUIREMENTS:
Dexterity to operate personal computer. Ability to operate motor vehicle. Ability to walk on varied terrain, climb ladders, stoop, etc. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.