Benefits Specialist, Leave Administration

Location
Washington, DC
Posted
Oct 05, 2022
Closes
Oct 14, 2022
Ref
JR-90273465
Function
Administrative
Hours
Full Time
Job Description

The Washington Post is looking for a professional to help us revitalize our leave and workers' compensation programs and practices. In this role, you will recommend and guide the implementation of new and/or improved processes and programs, enhance employee and manager experience with The Post's occupational and non-occupational disability programs, and ensure that leave and workers' compensation programs are administered accurately. You will report to the Manager, Benefits Administration, and as a member of the Total Rewards team, you will have multiple opportunities to broaden your expertise and learn about other benefits, such as health and retirement plans, FSAs, HSAs, etc.

Motivation:
  • You like the challenge of balancing day-to-day whirlwind with project work.
  • You are obsessed with excellent customer service, can explain complex concepts to non-technical audiences, and enjoy helping employees maximize their benefits.
  • You pride yourself in a high level of accuracy, attention to detail, and discretion.
  • You are exceptionally organized and thorough, yet capable of moving quickly, managing several projects at the same time, and meeting deadlines.
  • You constantly reengineer your day-to-day processes to increase speed, efficiency, and effectiveness.
  • You strive to learn how leave programs coordinate with other benefits and act as a backup in administering health and retirement benefits, FSAs, HSAs, etc.


Responsibilities:

Leave Administration
  • Ensure accurate administration of the company's disability and time off programs by interpreting leave policies, coordinating with workers' compensation and ADA where applicable, and liaising with employees, managers, vendors, and internal stakeholders.
  • Drive successful resolution of leave cases by monitoring claims, holding third-party administrators accountable according to contractual agreements, facilitating employee transition from short-term to long-term disability, or coordinating return-to-work activities.
  • Ensure proper pay for employees on leave by providing advice to pay to Payroll.
  • Monitor benefit premiums payment for employees on leave and coordinate premium collection activities with the third-party administrator.
  • Process contractual comp time, vacation, and sick time payouts for multiple unions.
  • Research best practices and develop recommendations for implementing new or enhancing existing leave programs.
  • Draft leave agreements.
  • Answer employees' leave- and time off-related questions.
  • Review disability integration files and resolve data issues.


Other Responsibilities
  • Develop and streamline processes for efficiency while ensuring positive employee and manager experience, consistency and compliance.
  • Educate employees and managers about time off and disability programs by creating and maintaining documentation and communication materials, conducting employee meetings/seminars, and contributing to other initiatives to educate employees about TWP benefit programs.
  • Generate reporting metrics and analytics for all time off and disability programs.
  • Keep internal stakeholders aware of complex cases by producing reports, providing status updates, and seeking advice as necessary.
  • Maintain configuration of leave and time off programs in the HRIS system (Workday).
  • Stay abreast of State and Federal leave requirements and ensure company compliance with the provisions of FMLA, ADA, ADAAA, Employee Retirement Income Security Act (ERISA), COBRA, HIPAA, the Fair Labor Standards Act (FLSA), and the Department of Labor (DOL). Responsible for remaining current in the area of state statutory workers' compensation laws and OSHA reporting requirements.
  • Perform reconciliation of vendor invoices and ensure proper payment.
  • Act as a backup for team members in administering health and retirement benefits, FSAs, HSAs, etc.


Workers' Compensation Administration
  • In collaboration with Finance/Risk Management, develop, implement, and administer workers' compensation policies and procedures for The Washington Post and other LLCs.
  • Ensure timely reporting of claims to workers' compensation vendors by serving as the primary point of contact for all workers' compensation claims and liaising with supervisors, employees, and other internal stakeholders.
  • Coordinate return-to-work, including accommodation requests, for employees receiving workers' compensation benefits.


Requirements:
  • Bachelor's degree in Human Resources Management, Finance, Business Administration, or a related field from an accredited college/university.
  • A minimum of three (3) years of experience in benefits administration, one (1) year of experience in workers' compensation claims management, leave of absence administration, and ADA administration.
  • Intermediate Excel skills required.
  • Experience working in a union environment preferred.
  • Excellent written skills, including ability to develop accurate business and legal correspondence, HR documentation, forms, templates, and communication materials.
  • Excellent interpersonal and verbal communication skills, including ability to establish credibility and trust with management/leadership and handle difficult situations with diplomacy and professionalism.
  • Strong attention to detail and the ability to prioritize work to meet assigned deadlines.
  • Experience with Workday and Workday leave configuration is preferred.
  • CDMS (Certified Disability Management Specialist) or CCM (Certified Case Manager) preferred.

#LI-Hybrid

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?

#washpostlife

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