Pool Manager

Pool ManagerThe George Mason University, Freedom Aquatic and Fitness Center, invites applications for a Pool Manager. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.Responsibilities: Supervision and ManagementEnsures facility safety and satisfaction of customer expectations by hiring and managing lifeguard and head lifeguard staff in accordance with safety standards and Freedom Center business plan objectives;Hires lifeguards and assists the Assistant General Manager/General Manager in the hiring of head lifeguards;Actively recruits lifeguards at job/career fairs, local high schools, college campuses, and other community venues;Conducts interviews, hires staff, and ensures all new hires and returning employees' paperwork is completed;Ensures all prerequisite tasks and background checks have been completed before new employees begin work;Conducts orientation training for new lifeguards before the start of their first shift;Trains staff on how to use Patriot Web and GMU email;Distributes uniforms to employees and maintains uniform inventory;Coordinates, plans and facilitates in-service training and head lifeguard meetings;Assists lifeguards with recertification of all required certifications at least 60 days prior to expiration;Provides opportunities for staff to become certified in AED and Oxygen within 60 days of employment;Develops incentives and rewards to encourage excellent work performance;Ensures lifeguard staff meets standards of care (including the 10/20 rule) at all times;Conducts periodic audit of lifeguards; informs them of needed improvements and timeline for compliance of deficiencies;Creates lifeguard schedule in accordance to the needs of the Natatorium and its activities at least two weeks in advance;Maintains up-to-date and accessible records of employee availability, including time off requests; andReviews and submits bi-weekly payroll, ensuring accuracy in payroll functions; assists pool staff with issues that relate to payroll, human resources, etc.Natatorium OperationsKeeps all functions within scope of ability and responsibility working properly 99% of the time;Reports all deficiencies that cannot be immediately corrected to the Assistant General Manager/General Manager within 24 hours;Maintains accurate and complete daily chemical readings, maintenance logs, locker room and bathroom check records;Performs routine maintenance and safety checks per established maintenance schedules and ensures all procedures are documented on pool and equipment;Trouble-shoots problems with pool chemicals or equipment; performs minor repairs within guidelines established by the Assistant General Manager/General Manager;Acts as head lifeguard or lifeguard on duty as needed to fulfill scheduling requirements;Maintains guard book to ensure the most up to date information is available to pool staff;Archives all pool logs, communication logs and maintenance logs; ensures they are readily available;Adjusts daily safety and maintenance checklists as needed; andPurchases chemicals, uniforms and other materials through eVa and reconciles monthly purchase card statements.Customer ServiceCreates a welcoming and professional environment while maintaining the satisfaction of customer expectations;Responds to internal and external customer concerns in a timely manner, normally 48 hours, and works in accordance with established policies/procedures for the Freedom Center to resolve concerns in a timely manner; andCreates and maintains lap lane availability board and daily charts.Special EventsAssists with the administration of special events, including, but not limited to, swim meets, mini-tris, and after hours groups;In the absence of the Assistant General Manager/General Manager, assists with scheduling of pool-only group events; facilitates natatorium set-up for events;Skilled in set-up and use of the Colorado Timing System and performs minor maintenance of the system;Acts as point of contact during events addressing any minor concerns within 2 hours, and forwards any major problems to the Assistant General Manager/General Manager within no more than 12 hours of knowledge;Ensures adequate staffing for special events; assists as needed with the swim clubs, public and private schools, community groups, internal departments and others to contract and schedule swim team use, swim meets, rentals, group use, open swim, aquatic fitness programs and aquatic fitness instruction in accordance with established Freedom Center use guidelines, membership and programs demands;Assists as needed with user contracts, posting completed contracts, tracking and posting payments for the contracts; andAssists as needed with creating and maintaining the Aquatics Grid for optimal space utilization.Center SupportSupports Aquatics programs (Learn to Swim, Fitness, and ongoing rentals), Center risk management and safety, and Center;Assists with facility-wide emergency response training on and recertification for Center staff;Ability to teach Learn to Swim and Lifeguarding classes for the public;Assists in delivery of swim lessons, fitness programs, and rentals by maintaining lifeguard staff support systems, such as pool set up and clearing patrons from reserved spaces;Assists Aquatics Program Specialist by handling inquiries and program management in his/her absence; andActs as Manager on Duty on a regularly scheduled basis.Required Qualifications:Knowledge of pool operations, risk management and safety practices;Knowledge and ability to teach and perform Lifeguarding, CPR-PR, First Aid and pool operation knowledge and skills;Must possess Lifeguard, CPR-PR, First Aid and CPO/AFO or equivalent certifications;Water Safety Instructor and Lifeguard Instructor certifications preferred;High School diploma, undergraduate study/degree preferred;Some (generally 3 years) lifeguarding and pool operations experience; andSome (generally 2-4 years) supervisory experience in a recreation setting.

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.