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Director, Contemporary Student Services

George Mason University
Fairfax, VA
Salary starting in the low $80k's: Commensurate with education and experience.
Closing date
Oct 27, 2022

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Job Details

Director, Contemporary Student ServicesGeorge Mason University invites applications for a Director of Contemporary Student Services. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.About Contemporary Student Services:Contemporary Student Services serves to disrupt normative views and systemic obstacles of higher education to amplify the success of contemporary college students at Mason. Contemporary students are students who have had more experiences than most college students in their lives before coming to Mason. They have been working professionals, have families, and so much more. They may have experienced things a lot of other students haven't, like - being in the foster care system or in the military. They are students who don't always see themselves reflected or fully supported in college outreach materials or campus programming. This is achieved through peer advising, off-campus housing resources, and engagement opportunities for contemporary students.About the Position:Leading the unit as a part of the Division of University Life, the Director of Contemporary Student Services provides strategic leadership focused on the needs of several key contemporary student populations. The role is focused on five primary objectives: 1. Direct service to off-campus students, 2. Leadership across the division of University Life to guide fellow divisional units to increase and enhance services to contemporary populations, 3. Provide high quality supervision of a dynamic team of professional and para-professional staff, 4. Direct and provide oversight of operational needs of the unit, and 5. Provide leadership in new and emerging university initiatives as part of a group of units focused on Student Success and Innovation.Responsibilities:Oversee program, mission, and vision for unit, seeking to serve off-campus students, students who are expecting/parenting, adult learners, transfer students, working adults, foster care alumni, and fully online learners. Continue to evolve unit scope of service and populations as emerging student groups are identified;Lead the tri-functional work of the unit: advocacy, education of stakeholders, and direct student service;Provide leadership across the division related to student populations targeted by the unit through research and data collection;Serve as an advocate and liaison to major campus programs representing the contemporary student interests;Direct educational opportunities for students moving off campus;Serve as a UL liaison to the Office of Military Services;Develop and manage budget in coordination with the Administrative Assistant and Budget Manager;Develop and execute annual assessment plan; implementation of assessment into programsand services;Advocate for contemporary students through university and divisional committees;Oversee Student Parenting Workgroup, Family, and other initiatives and resources for parenting and pregnant students;Cultivate philanthropic and advancement opportunities for contemporary populations in partnership with the Director of Advancement;Educate university offices and staff on how to best serve contemporary students;Manage the Town-Gown relationship, including relationship with Mason's Government and Community Relations unit, and collaborative efforts with Mason Parking and Transportation, Housing and Residence Life, Auxiliary Services, Dining/Sodexo, and other key service units;Develop and implement stronger pipeline program for students moving off-campus from on-campus residential facilities, including expanded services and recruitment of properties in Fairfax, Arlington, and Prince William counties;Supervise and develop professional development plans for professional and paraprofessional staff;Participate in development and implementation of new departmental and cross-unit/divisioninitiatives;Report to the Associate Dean, University Life; andServe on university committees as determined by VP/AD.Required Qualifications:A master's degree in higher education, student personnel, counseling or a related field or equivalent combination of education and experience;Significant (generally five (5)+ years) professional experience in a higher education or relatable education environment that shows advancement into progressive leadership positions;Demonstrated working knowledge of contemporary students, including but not limited to off-campus students, adult learners, online learners, students who are parenting, and students who are military/veteran;Demonstrated understanding in working with student transitional issues, experience designing, developing and executing large-scale programmatic initiatives that span many stakeholder groups;Vital to possess exceptional interpersonal, oral and written communication skills and have experience in leading among diverse populations; andDemonstrated experience designing assessments and ability to analyze data and create meaningful outcomes.Preferred Qualifications:Highly developed organizational management and problem-solving skills, Attention to change management, and ability to work accurately and efficiently to meet a multitude of deadlines and responsibilities;Demonstrated ability managing a budget in strategic ways and capitalize on available funds to maximize impact;Demonstrated leadership abilities;Have had full-time staff supervisory experience and possess the ability to create a staff development plan that encompasses full- and part-time professional staff, paraprofessional staff, graduate students and undergraduate student leaders;Committed to diversity and be comfortable working within diverse populations;A doctorate or advanced coursework is preferred; andFlexibility to work evening hours and weekends throughout the year is a position requirement.

For full consideration, applicants must apply by May 6, 2022 at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information. Application review will begin after the consideration date has passed.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."


George Mason University is a university with three campuses, each with a distinctive academic focus that plays a critical role in the economy of its region. At each campus, students, faculty, and staff have full access to all the university's resources, while duplication of programs and support services is minimized through the use of technology. In addition to the main campus in Fairfax, the university has campuses in Arlington and Prince William Counties.

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4400 University Dr

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