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In Praise of Public Listening
2/14/2023
I’m not always the best listener. This stems partially from growing up in a family where communication took the form of overlapping conversations taking place and free reign people had in interrupting or talking over one another. -
Listening To Your Employees Pays Off
3/24/2020
As obvious as it should be, the best way to engage employees is to listen to them. -
How to Use Active Listening in an Interview
12/29/2022
One of the best ways to prepare for job interviews is to develop active listening skills. Learning how to masterfully use verbal and non-verbal cues to fully participate in a conversation will help you land the job and be successful once you’re hired. -
If your building is on fire, go grab a hose. It’s not the time to be drafting new architectural plans to make your business fireproof.
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We’ve learned through the pandemic that listening to employees is even more important in a time of great stress than in normal times.
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Who Should You Listen to? Why?
7/27/2021
When searching for more fulfilling work people seek articles, books, and conversations. But you need to ask yourself, why should I listen? -
When managers care, they have an easier time creating an environment of trust and mutual respect that helps employees feel safe to innovate and take ownership. Read on to learn more!
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Job hunting and career building are hard enough on their own—even without the well-meaning but sometimes ill-informed advice of others. Some words of wisdom are actually counterproductive and set you up for burnout or job dissatisfaction; other advice is simply outmoded in today's workplace. With...
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Companies truly benefit from having a strong Human Resources (HR) department. But alas, not all businesses have gotten the memo. When your boss doesn’t listen (or the problem you’re having is with your boss), HR is supposed to be the place you can turn to for help. But when an HR department under...
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Workers want leaders who get what is going on. Clued-in leaders not only command the respect of employees but are better able to make smart decisions.
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Often, professionals — particularly seasoned ones — will reject the benefit of a first day and operate in a new job as if it were their previous job. You may feel inclined to replicate old habits and expertise from one job to the next, but this behavior can shorten your tenure. Here’s why.
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When we ask people why they love their jobs, here are the types of comments we hear:
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Senior Leaders Need To Be Clued In
2/27/2020
Do your employees truly feel heard? Employees need to know senior leaders understand what the day to day looks like. -
Today, companies place a greater emphasis on interpersonal skills, such as listening, being flexible, and inviting open communication. Read on to learn more!
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Six winners were honored during the inaugural Star Nurses celebration and were named Nightingale Award winners. We are proud to honor them. Congratulations to Sarah Rose!
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Being a good salesperson takes a lot of work and a unique set of skills. Do you have the traits that hiring managers struggle to find in the sales field? Read on to find out.
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Want Happy Employees? Do These 5 Things
12/10/2018
Want happy employees? First, you’ll need to make that a keystone goal, understand change must come from within the work environment, and strive for change every day. Then try these five tactics. -
Management must realize when team members are being forced into difficult decisions and they must have systems in place to stop it. Read on to learn more!
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Employee burnout and stress are hitting organizations hard. In some cases, hiring freezes and layoffs have been hard to reverse, leading to more work for fewer employees.
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Ways to Make Your Commute Fly By
9/5/2018
The average one-way commute in the D.C. metro area is 34.4 minutes long, according to U.S. Census data released in December 2017. Multiply that by five days a week, 52 weeks a year—give or take a few days off—and you're spending about 12 days a year on your daily drive. Ouch. But there are multip...