• Good leaders choose to listen, then act
    We’ve learned through the pandemic that listening to employees is even more important in a time of great stress than in normal times.
  • Who Should You Listen to? Why?
    When searching for more fulfilling work people seek articles, books, and conversations. But you need to ask yourself, why should I listen? 
  • When employees talk, good managers listen and act
    When managers care, they have an easier time creating an environment of trust and mutual respect that helps employees feel safe to innovate and take ownership. Read on to learn more!
  • 5 Pieces of Career Advice You Shouldn’t Listen To
    Job hunting and career building are hard enough on their own—even without the well-meaning but sometimes ill-informed advice of others. Some words of wisdom are actually counterproductive and set you up for burnout or job dissatisfaction; other advice is simply outmoded in today's workplace. With...
  • Here's Who to Talk to When HR (and Your Boss) Won't Listen
    Companies truly benefit from having a strong Human Resources (HR) department. But alas, not all businesses have gotten the memo. When your boss doesn’t listen (or the problem you’re having is with your boss), HR is supposed to be the place you can turn to for help. But when an HR department under...
  • In Praise of Public Listening
    I’m not always the best listener. This stems partially from growing up in a family where communication took the form of overlapping conversations taking place and free reign people had in interrupting or talking over one another.
  • Listening To Your Employees Pays Off
    As obvious as it should be, the best way to engage employees is to listen to them.
  • How to Use Active Listening in an Interview
    One of the best ways to prepare for job interviews is to develop active listening skills. Learning how to masterfully use verbal and non-verbal cues to fully participate in a conversation will help you land the job and be successful once you’re hired.
  • Plan for the future by listening to employees now
    If your building is on fire, go grab a hose. It’s not the time to be drafting new architectural plans to make your business fireproof.
  • Stop Listening to These 7 Pieces of Outdated Career Advice
    As you search for a job, you’ll likely receive unsolicited but well-meaning advice. To stay on track, make sure you know which pearls of wisdom you should heed and which you should throw out the window.
  • Workers respect leaders who know what is really going on
    Workers want leaders who get what is going on. Clued-in leaders not only command the respect of employees but are better able to make smart decisions.
  • Unlearn Habits From Your Old Job Before You Learn A New Job
    Often, professionals — particularly seasoned ones — will reject the benefit of a first day and operate in a new job as if it were their previous job. You may feel inclined to replicate old habits and expertise from one job to the next, but this behavior can shorten your tenure. Here’s why.
  • What Does Employee Engagement Sound Like?
    When we ask people why they love their jobs, here are the types of comments we hear:
  • Senior Leaders Need To Be Clued In
    Do your employees truly feel heard? Employees need to know senior leaders understand what the day to day looks like.
  • Which of these qualities does your manager demonstrate?
    Today, companies place a greater emphasis on interpersonal skills, such as listening, being flexible, and inviting open communication. Read on to learn more!
  • Nightingale Award Winner - Sarah Rose, RN
    Six winners were honored during the inaugural Star Nurses celebration and were named Nightingale Award winners. We are proud to honor them. Congratulations to Sarah Rose!
  • 5 Sales Skills Hiring Managers Struggle to Find?
    Being a good salesperson takes a lot of work and a unique set of skills. Do you have the traits that hiring managers struggle to find in the sales field? Read on to find out.
  • Want Happy Employees? Do These 5 Things
    Want happy employees? First, you’ll need to make that a keystone goal, understand change must come from within the work environment, and strive for change every day. Then try these five tactics.
  • Don’t leave employees to make impossible choices
    Management must realize when team members are being forced into difficult decisions and they must have systems in place to stop it. Read on to learn more!
  • Take 5 steps to avoid losing great employees
    Employee burnout and stress are hitting organizations hard. In some cases, hiring freezes and layoffs have been hard to reverse, leading to more work for fewer employees.