• Is Fear The Prime Emotion In Your Workplace?
    Employees can’t thrive in the dark places where leaders say one thing yet do another—and where questions are left unanswered. Employees want to work for a company that:
  • Managing Emotions at the Office
    “If you can be self-aware enough to know the things that put you in that vulnerable state, you can be in a better place to manage it”
  • How to Show Off Your Emotional Intelligence in a Job Interview
    Emotional intelligence. Experts say you have to have it to be successful. But what is it? And how can you show you potential employer you have it during the course of a 30-minute job interview?
  • Jealousy in the Workplace: When Competition becomes Negative
    A degree of competition in the workplace keeps employees at the top of their game. But when the battle for a promotion, and the extra green that comes with it, leads to eyes green with envy, the result can be disruptive.
  • In pandemic, concern for employees leaves lasting impact
    The way organizations treated their employees in the first five weeks of the 2020 pandemic will likely have an impact on their brand for the next five years.
  • How To Handle An Employee Asking To Switch Offices
    An employee has asked to switch offices, and you’re not sure how to handle it. On the one hand, you want to be supportive and help her find satisfaction in her career. On the other hand, you don’t want to go through the headache of re-staffing and, if we’re being honest, it hurts that a good empl...
  • 5 Monstrous Employees And How To Handle Them
    Movie monsters can be scary. Monstrous employees are much scarier. They terrorize any office they invade and, unlike their cinematic counterparts, don’t come with a glaring weakness. Rather, it takes an individualized approach to manage the situation. Here are five common office monsters and how ...
  • 5 Unusual Traits Employees Want Their Managers to Have
    You want to be a good manager who brings out the best in your team, and you spend a lot of time considering each person’s skills, goals, and ambitions, but have you thought about what traits your employees want you to have—and whether or not you’ve developed those qualities? Everyone knows that t...
  • 5 Pieces of Career Advice You Shouldn’t Listen To
    Job hunting and career building are hard enough on their own—even without the well-meaning but sometimes ill-informed advice of others. Some words of wisdom are actually counterproductive and set you up for burnout or job dissatisfaction; other advice is simply outmoded in today's workplace. With...
  • Dealing with a Layoff
    Whether you have an inkling that a layoff is in the works, or the news comes as a bolt from the blue, it hurts to be told you are surplus to requirements.
  • Nightingale Award Winner - Pamela S. Hinds, RN, Ph.D., FAAN
    Six winners were honored during the inaugural Star Nurses celebration and were named Nightingale Award winners. We are proud to honor them. Congratulations to Pamela S. Hinds
  • Key Steps Before Returning To Office Life
    Employee feedback plays a vital role in any return-to-work plan. The first thing leaders need to do – before any transition plan is communicated to the staff – is to gather employee feedback via a short, targeted survey.
  • Is Your Workforce Prepared To Think And Solve?
    merican jobs are moving away from “do and repeat” work to “think and solve.” The educate-to-delegate approach emphasizes asking the right questions, learning how to listen through a customer’s emotions, and making the right decisions given the facts and context.
  • Dealing with Negative Coworkers
    The negative coworker comes in a variety of forms. There is the gossip-monger, the perpetual victim, and the melodramatic whiner, to name a few. How do you deal with this bad-tempered coworker and inoculate yourself to her poor attitude? The answer depends on whether you’re dealing with an occasi...
  • Back to Work: Position Your Unique Skills Learned as a Stay-at-Home Parent
    Your time as a SAHM or SAHD isn't a loss career-wise. In fact, your skills and experiences as a parent, volunteer, or freelancer can open new doors as long as you craft your resume strategically.
  • How to Address Being Passed Over for a Promotion
    You thought you were golden. You had put in the time, received sterling reviews, and took on a growing list of responsibilities. You have been passed over for that promotion.....Now what??
  • How to Respond to an Appraisal Review When You Don't Agree with the Rating
    Your annual performance appraisal wasn’t the glowing review you’d expected. In fact, you’re almost wondering if your boss confused you with your slacker colleague.
  • How to Respond to a Job Rejection Email
    No one ever wants to receive the dreaded "Thanks, but no thanks" email from a prospective employer, especially if it's a highly coveted job or is the result of an experience that included several rounds of phone calls and interviews.
  • What to Do If You’re Blindsided by an Interview Question
    The interview was going great until it wasn’t. You practiced the customary interview questions, developed a friendly rapport, and nailed every response with poise and humor. Then the hiring manager asked you another question, and it completely blindsided you. Have no idea where to begin? We can h...
  • How to Balance Taking on More Work When Your Coworkers Leave
    Few circumstances disrupt your work life more quickly than a colleague's resignation. But once you've dealt with the initial emotional reaction, reality will set in, and both you and your boss will wonder, who's going to do the work? Quite likely, the answer is you—at least in the interim. It's i...